Who We Are
Human Resources Learning & Organizational Development (L&OD) is the County of Riverside’s learning and organizational development function serving all County departments and employees. We provide learning and performance solutions to enhance public service outcomes that support the CEO’s county-wide vision, goals, and the desire for the County of Riverside to become a service-focused, learning organization. The goal is to improve the County of Riverside public service outcomes by enabling greatness in County departments, divisions, organizations and individuals through a multifaceted approach.
We offer an array of services, including world class live in-person learning opportunities, organizational development and consulting services, online learning, eLearning development services, administration of the County of Riverside’s Learning Management System, college advisement, career assessments and counseling, tuition assistance and discounts, unique professional development programs, and so much more.
Awards
NACo 2021 Achievement Award Winner - Riverside County’s Passport Program
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University of Redlands - "Impact on Education Award" and "Educational Champion Award" (2021)
“Organizational Partner of the Year” and Individually Awarded “Arc of Purposeful Leadership” (2020)
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National Association of Counties (NACo) Achievement Award - “Educational Support Program – Maximizing Employee Potential in the Public Sector” (2016)
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TINYpulse awards - "Happiest Company Award" and "Employee Recognition Award in the Government industry" (2016)
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California State Association of Counties (CSAC) Merit Award Winner - "Engaging Millennials in Public Service" (2009)
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California State Association of Counties (CSAC) Challenge Awards Honorable Mention - “County of Riverside’s Educational Support Program” (2007)
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Our Team
Our team of organizational development experts, trainers, instructional designers, and training management professionals are here to help you.
Shondi Miller
Assistant Director of Human Resources
[email protected]
Shondi is currently the Assistant Director of Human Resources, Recruitment & Selection, and Learning & Organizational Development. She works closely with County leaders and key business stakeholders to identify needs and drives scalable and sustainable learning and development solutions that facilitate high-performance and fosters a learning culture.
Shondi has worked in the Human Resources field for more than 20 years, in a variety of roles, both in private and the public sector. She graduated with a Bachelors degree in Human Services and Psychology from California State University, San Bernardino and later earned a Masters in Education with a concentration in Counseling. She has earned several professional certifications, including Strategic Workforce Planning and an Executive Credential through the California State Association of Counties (CSAC), and is a Master Career Counselor, a certified EQ administrator, and an MBTI Master Practitioner.
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Shondi Miller
Kevin Cobb
Human Resources Division Manager - Learning and Organizational Development
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Kevin is the Division Manager over the Learning & Organizational Development Division. Kevin has over 10 years of experience in various Human Resources roles within the County, which includes recruiting, employee relations, labor relations, classification and compensation, business partner, and more. Additionally, he has a Bachelor's degree in Psychology and a Master's degree in Industrial Organizational Psychology from California State University, San Bernardino. His extensive experience and expertise enable him to provide valuable insights into the specific needs of departments and develop scalable and sustainable learning and development solutions. Kevin's ability to analyze job roles, foster positive relationships, and align learning initiatives with strategic objectives ensures the continuous improvement on the interventions and resources offered by his team.
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Kevin Cobb
Coty Wellott
Principal Human Resources Analyst - Learning and Organizational Development
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Coty Wellott holds a B.A. in Business Administration with a certificate in Organizational Leadership from California Baptist University. She has over 17 years of experience in HR which includes recruitment and selection, oversight of the County’s Internship and Apprenticeship Programs, educational support, college relations, performance management, career and educational counseling, assessment and survey administration, and the development and implementation of the countywide New Employee Orientation and onboarding process. She is currently responsible for the team's projects and support as the L&OD Assistant Manager.
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Coty Wellott
Mike Horspool
Sr. Consultant - Learning and Organizational Development
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Mike Horspool is an experienced facilitator and organization development consultant. He works with executives throughout the County in helping develop strategies for implementing and supporting their most important goals. He has a Bachelor's Degree in psychology and he studied Industrial/Organizational Psychology during a 2 year master’s degree program at California State University, San Bernardino.
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Mike Horspool
Len Wittrock
Sr. Consultant - Learning and Organizational Development
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Len Wittrock holds a B.S. in Organizational Leadership with an emphasis in teaching methodologies from Biola University. Len has been directly responsible for helping county organizations achieve their strategic goals and rebuild their teams through his coaching and mentoring and consulting work. Len brings more than 20 years of leadership and organizational development experience as lead facilitator responsible for developing supervisors, managers and executives in the County of Riverside.
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Len Wittrock
Amy Keller
Instructional Designer - Learning and Organizational Development
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Amy Keller, is an Instructional Designer on the HR Learning & Organizational Development Team. With this, she develops online training content, Website Administrator, Skillsoft Online Administrator, SumTotal Learning Management System (LMS) Administrator, Instructional Design Consultant & Trainer, and Certified Facilitator. Prior to joining the team, she has extensive database and technical experience, website & graphic design, published various print/multimedia marketing, coordinated several programs/projects, and various teaching opportunities. She is passionate about Education, Training, Organizational & Leadership Development, and volunteers with organizations within the community. Amy holds a Bachelor of Arts in Liberal Studies; and Master of Science in Education from California Baptist University.
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Amy Keller
Anita Pacheco
Instructional Designer - Learning and Organizational Development
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Anita has 40 years of experience in establishing and strengthening client relationships, including 17 years with the County working within Talent Acquisition and Learning and Organizational Development. She is an Instructional Designer working on online training development, an Instructional Design Consultant, a SumTotal Learning Management System (LMS) Administrator, a Skillsoft Online Administrator, a course and LMS technical troubleshooter, and a Franklin Covey Certified Client Facilitator. She focuses all her efforts on achieving the maximum benefit for her client partners, her team, her department, and the County as a whole. Anita holds her Bachelor of Arts in Business Administration with a certificate in Leadership Studies from California Baptist University.
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Anita Pacheco
Veronica Sandoval
Human Resources Analyst II - Learning and Organizational Development
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Veronica Sandoval is a Human Resources Analyst with the Learning and Organizational Development team. Veronica is responsible for College Relations, Internship, Apprentice and Veteran Programs. Prior to joining the County of Riverside, Veronica worked for UC Riverside where she gained valuable experience in outreach, program planning and development. She holds a Bachelor’s Degree in Business Administration and a Master’s Degree in Higher Education Administration & Policy, both from UC Riverside.
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Veronica Sandoval
Victoria Gonzales
Human Resources Analyst II - Learning and Organizational Development
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Victoria Gonzales holds a Bachelor's Degree in Multi-Cultural and Gender Studies with an emphasis in Woman Studies from California State University Chico. Victoria supports the Learning and Organizational Development team by supporting and nurturing all College Partnerships providing discounts to County of Riverside employees. Victoria also assists with administrating New Employee Orientation and the Passport Program.
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Victoria Gonzales
Amanda Vasquez
Administrative Services Analyst- Learning and Organizational Development
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Amanda Vasquez has been with the County of Riverside over 13 years, all in Human Resources. Amanda has experience in several areas of Human Resources, including payroll, Classification and Compensation, and Learning and Organizational Development. She processes all the intern onboarding county wide and maintains the backend of the Educational Support Program as well as all tuition reimbursement request including department and union request.
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Amanda Vasquez
Eva Gaytan
Human Resources Technician II- Learning and Organizational Development
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Eva Gaytan holds a Bachelor’s Degree in Business Administration with a concentration in Human Resources from the University of Massachusetts Global. Eva supports the lead Instructional Designers with course development, marketing, and project coordination. Eva also assists with customer service in the SumTotal Learning Management System and ServiceNow escalations.
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Eva Gaytan
Nathan Paul
Human Resources Technician II - Learning and Organizational Development
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Nathan Paul joined the Learning & Organizational Development team as an intern and transitioned to a Human Resources Technician in 2 months. As a Human Resources Technician, Nathan assists with the rollout, implementation, and administration of RivCo Talent by developing and conducting trainings, troubleshooting problems, and acting as a point of contact for questions regarding the system. Nathan has a Master’s in Industrial & Organizational Psychology from California Baptist University and a Bachelor’s in Psychology, Sociology, and English.
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Nathan Paul
Hayden Quezada
Human Resources Technician II - Learning and Organizational Development
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Hayden Quezada graduated in April 2023 with a Masters In Science – Industrial Organizational Psychology from California Baptist University. Directly responsible for internship program such as recruiting and onboarding, apprenticeship and veterans program, support in Countywide New Employee Orientation as well as career fairs and community events.
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Hayden Quezada
Chadley Butler
Human Resources Technician I - Learning and Organizational Development
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Chadley Butler is an HR Technician with Riverside County’s Learning and Organizational Development team. He has a bachelor’s degree in Psychology from California State University Channel Islands and a Master of Science degree in Industrial-Organizational Psychology from California Baptist University. With experience in psychological research and statistics, he has a passion for life-long learning and is dedicated to the continuous improvement of both organizations and individual stakeholders alike.
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Chadley Butler