Who We Are
Human Resources Learning & Organizational Development (L&OD) is the County of Riverside’s learning and organizational development function serving all County departments and employees. We provide learning and performance solutions to enhance public service outcomes that support the CEO’s county-wide vision, goals, and the desire for the County of Riverside to become a service-focused, learning organization. The goal is to improve the County of Riverside public service outcomes by enabling greatness in County departments, divisions, organizations and individuals through a multifaceted approach.
We offer an array of services, including world class live in-person learning opportunities, organizational development and consulting services, online learning, eLearning development services, administration of the County of Riverside’s Learning Management System, college advisement, career assessments and counseling, tuition assistance and discounts, unique professional development programs, and so much more.
Awards
NACo 2024 Achievement Award Winner - Riverside County’s Employee Recognition Program
Image
NACo 2021 Achievement Award Winner - Riverside County’s Passport Program
Image
.png?itok=teAyCRHs)
University of Redlands - "Impact on Education Award" and "Educational Champion Award" (2021)
“Organizational Partner of the Year” and Individually Awarded “Arc of Purposeful Leadership” (2020)
Image
.jpg?itok=PzWu9XlW)
National Association of Counties (NACo) Achievement Award - “Educational Support Program – Maximizing Employee Potential in the Public Sector” (2016)
Image
.png?itok=7TSpVzUl)
TINYpulse awards - "Happiest Company Award" and "Employee Recognition Award in the Government industry" (2016)
Image
California State Association of Counties (CSAC) Merit Award Winner - "Engaging Millennials in Public Service" (2009)
Image
_1.jpg?itok=IrH0E8HA)
California State Association of Counties (CSAC) Challenge Awards Honorable Mention - “County of Riverside’s Educational Support Program” (2007)
Image
Our Team
Our team of organizational development experts, trainers, instructional designers, and training management professionals are here to help you.
Shondi Miller
Assistant Director of Human Resources
[email protected]
Shondi is currently the Assistant Director of Human Resources, Recruitment & Selection, and Learning & Organizational Development. She works closely with County leaders and key business stakeholders to identify needs and drives scalable and sustainable learning and development solutions that facilitate high-performance and fosters a learning culture.
Shondi has worked in the Human Resources field for more than 20 years, in a variety of roles, both in private and the public sector. She graduated with a Bachelors degree in Human Services and Psychology from California State University, San Bernardino and later earned a Masters in Education with a concentration in Counseling. She has earned several professional certifications, including Strategic Workforce Planning and an Executive Credential through the California State Association of Counties (CSAC), and is a Master Career Counselor, a certified EQ administrator, and an MBTI Master Practitioner.
Image
Shondi Miller
Kevin Cobb
Human Resources Division Manager - Learning and Organizational Development
[email protected]
Kevin is the Division Manager over the Learning & Organizational Development Division. Kevin has over 10 years of experience in various Human Resources roles within the County, which includes recruiting, employee relations, labor relations, classification and compensation, business partner, and more. Additionally, he has a Bachelor's degree in Psychology and a Master's degree in Industrial Organizational Psychology from California State University, San Bernardino. His extensive experience and expertise enable him to provide valuable insights into the specific needs of departments and develop scalable and sustainable learning and development solutions. Kevin's ability to analyze job roles, foster positive relationships, and align learning initiatives with strategic objectives ensures the continuous improvement on the interventions and resources offered by his team.
Image
Kevin Cobb
Coty Wellott
Principal Human Resources Analyst - Learning and Organizational Development
[email protected]
Coty Wellott holds a B.A. in Business Administration with a certificate in Organizational Leadership from California Baptist University. She has over 17 years of experience in HR which includes recruitment and selection, oversight of the County’s Internship and Apprenticeship Programs, educational support, college relations, performance management, career and educational counseling, assessment and survey administration, and the development and implementation of the countywide New Employee Orientation and onboarding process. She is currently responsible for the team's projects and support as the L&OD Assistant Manager.
Image
Coty Wellott
Mike Horspool
Sr. Consultant - Learning and Organizational Development
[email protected]
Mike Horspool is an experienced facilitator and organization development consultant. He works with executives throughout the County in helping develop strategies for implementing and supporting their most important goals. He has a Bachelor's Degree in psychology and he studied Industrial/Organizational Psychology during a 2 year master’s degree program at California State University, San Bernardino.
Image
Mike Horspool
Len Wittrock
Sr. Consultant - Learning and Organizational Development
[email protected]
Len Wittrock holds a B.S. in Organizational Leadership with an emphasis in teaching methodologies from Biola University. Len has been directly responsible for helping county organizations achieve their strategic goals and rebuild their teams through his coaching and mentoring and consulting work. Len brings more than 20 years of leadership and organizational development experience as lead facilitator responsible for developing supervisors, managers and executives in the County of Riverside.
Image
Len Wittrock
Sabrina Foley
Sr. Human Resources Analyst - Learning and Organizational Development
[email protected]
Sabrina Foley holds a Masters degree in Education from the University of California, Riverside, a Senior Certified Professional certificate from the Society for Human Resources Management, and is a Certified HR OD Practitioner from the Academy to Innovate HR. Prior to joining the team, she has extensive government and HR experience in facilitation, recruitment, benefits, employee development, and employee relations. She is the team lead for Recruitment, Retention, and Development Programs, including performance management, survey administration, program development and management, internship and apprentice programs, college relations, new hire orientation and onboarding, veteran initiatives, and the education support program. Sabrina is passionate about creating positive workplace environments and ongoing employee development.
Image
Sabrina Foley
Amy Keller
Instructional Designer - Learning and Organizational Development
[email protected]
Amy Keller, is an Instructional Designer on the HR Learning & Organizational Development Team. With this, she develops online training content, Website Administrator, Skillsoft Online Administrator, SumTotal Learning Management System (LMS) Administrator, Instructional Design Consultant & Trainer, and Certified Facilitator. Prior to joining the team, she has extensive database and technical experience, website & graphic design, published various print/multimedia marketing, coordinated several programs/projects, and various teaching opportunities. She is passionate about Education, Training, Organizational & Leadership Development, and volunteers with organizations within the community. Amy holds a Bachelor of Arts in Liberal Studies; and Master of Science in Education from California Baptist University.
Image
Amy Keller
Anita Pacheco
Instructional Designer - Learning and Organizational Development
[email protected]
Anita has 40 years of experience in establishing and strengthening client relationships, including 17 years with the County working within Talent Acquisition and Learning and Organizational Development. She is an Instructional Designer working on online training development, an Instructional Design Consultant, a SumTotal Learning Management System (LMS) Administrator, a Skillsoft Online Administrator, a course and LMS technical troubleshooter, and a Franklin Covey Certified Client Facilitator. She focuses all her efforts on achieving the maximum benefit for her client partners, her team, her department, and the County as a whole. Anita holds her Bachelor of Arts in Business Administration with a certificate in Leadership Studies from California Baptist University.
Image
Anita Pacheco
Veronica Sandoval
Human Resources Analyst III - Learning and Organizational Development
[email protected]
Veronica Sandoval is a Human Resources Analyst with the Learning and Organizational Development team. Veronica is responsible for College Relations, Internship, Apprentice and Veteran Programs. Prior to joining the County of Riverside, Veronica worked for UC Riverside where she gained valuable experience in outreach, program planning and development. She holds a Bachelor’s Degree in Business Administration and a Master’s Degree in Higher Education Administration & Policy, both from UC Riverside.
Image
Veronica Sandoval
Victoria Gonzales
Human Resources Analyst III - Learning and Organizational Development
[email protected]
Victoria Gonzales holds a Bachelor's Degree in Multi-Cultural and Gender Studies with an emphasis in Woman Studies from California State University Chico. Victoria supports the Learning and Organizational Development team by supporting and nurturing all College Partnerships providing discounts to County of Riverside employees. Victoria also assists with administrating New Employee Orientation and the Passport Program.
Image
Victoria Gonzales
Rosa Ayala
Human Resources Analyst II - Learning and Organizational Development
[email protected]
Rosa is a Human Resources Analyst with the HR Learning & Organizational Development Team, where she plays a pivotal role in leading and facilitating New Employee Orientations. She also supports the internship program through recruiting and onboarding, as well as the development of New Employee NeoGov Portals and supporting the Educational Support Program. With approximately 10 years of diverse experience in Human Resources within the County, Rosa has been instrumental in providing day-to-day support to over 40 dynamic County departments, external business partners, and community stakeholders with matters that included recruitment and employee relations. Prior to working with Riverside County, her background included four years in management, four years in human resources, and two years in theft investigations. Rosa holds a Bachelor of Arts in Psychology from the University of California, Riverside, and a Master of Arts in Organizational Leadership from California Baptist University.
Image
Rosa Ayala
Kyle Kuzminski
Human Resources Analyst II - Learning and Organizational Development
[email protected]
Kyle Kuzminski holds a Master’s Degree in Industrial Organizational Psychology from California Baptist University. Within the Learning and Organizational Development team, Kyle facilitates new employee orientations, maintains and creates programs, administers surveys, and provides support across various areas as needed. Prior to working at Riverside County, Kyle worked for the City of Flagstaff as an Human Resources Generalist where he gained experience with benefits, recruitment and employee relations.
Image
Kyle Kuzminski
Eva Gaytan
Human Resources Technician II- Learning and Organizational Development
[email protected]
Eva Gaytan holds a Bachelor’s Degree in Business Administration with a concentration in Human Resources from the University of Massachusetts Global. Eva supports the lead Instructional Designers with course development, marketing, and project coordination. Eva also assists with customer service in the SumTotal Learning Management System and ServiceNow escalations.
Image
Eva Gaytan
Nathan Paul
Human Resources Technician II - Learning and Organizational Development
[email protected]
Nathan Paul joined the Learning & Organizational Development team as an intern and transitioned to a Human Resources Technician in 2 months. As a Human Resources Technician, Nathan assists with the rollout, implementation, and administration of RivCo Talent by developing and conducting trainings, troubleshooting problems, and acting as a point of contact for questions regarding the system. Nathan has a Master’s in Industrial & Organizational Psychology from California Baptist University and a Bachelor’s in Psychology, Sociology, and English.
Image
Nathan Paul
Rebecca Newman
Human Resources Technician II - Learning and Organizational Development
[email protected]
Rebecca Newman assists with course administration, marketing, troubleshooting learners’ issues within the LMS and acts as a point of contact for any questions regarding RivCoTalent. She is passionate about education and helping others achieve their goals. Rebecca holds a Bachelor’s degree in Psychology from California State University Fullerton and a Master of Arts in Organizational Leadership from California Baptist University.
Image
Rebecca Newman
Hayden Quezada
Human Resources Technician II - Learning and Organizational Development
[email protected]
Hayden Quezada graduated in April 2023 with a Masters In Science – Industrial Organizational Psychology from California Baptist University. Directly responsible for internship program such as recruiting and onboarding, apprenticeship and veterans program, support in Countywide New Employee Orientation as well as career fairs and community events.
Image
Hayden Quezada
Chadley Butler
Human Resources Technician II - Learning and Organizational Development
[email protected]
Chadley Butler is an HR Technician with Riverside County’s Learning and Organizational Development team. He has a bachelor’s degree in Psychology from California State University Channel Islands and a Master of Science degree in Industrial-Organizational Psychology from California Baptist University. With experience in psychological research and statistics, he has a passion for life-long learning and is dedicated to the continuous improvement of both organizations and individual stakeholders alike.
Image
Chadley Butler