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Who We Are


Human Resources Learning & Organizational Development (L&OD) is the County of Riverside’s learning and organizational development function serving all County departments and employees. We provide learning and performance solutions to enhance public service outcomes that support the CEO’s county-wide vision, goals, and the desire for the County of Riverside to become a service-focused, learning organization. The goal is to improve the County of Riverside public service outcomes by enabling greatness in County departments, divisions, organizations and individuals through a multifaceted approach.

We offer an array of services, including world class live in-person learning opportunities, organizational development and consulting services, online learning, eLearning development services, administration of the County of Riverside’s Learning Management System, college advisement, career assessments and counseling, tuition assistance and discounts, unique professional development programs, and so much more.

More Information

Awards

NACo 2021 Achievement Award Winner - Riverside County’s Passport Program

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NACo Award 2021

University of Redlands - "Impact on Education Award" and "Educational Champion Award" (2021)
“Organizational Partner of the Year” and Individually Awarded “Arc of Purposeful Leadership”  (2020)

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University of Redlands

National Association of Counties (NACo) Achievement Award - “Educational Support Program – Maximizing Employee Potential in the Public Sector”  (2016)

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NACo Achievement Award

TINYpulse awards - "Happiest Company Award" and "Employee Recognition Award in the Government industry"  (2016) 

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TINYpulse Award

California State Association of Counties (CSAC) Merit Award Winner - "Engaging Millennials in Public Service"  (2009)

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CSAC Logo

California State Association of Counties (CSAC) Challenge Awards Honorable Mention​ - “County of Riverside’s Educational Support Program”  (2007)

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CSAC Logo

Our Team

Our team of organizational development experts, trainers, instructional designers, and training management professionals are here to help you.

 

Shondi Miller

Assistant Director of Human Resources
[email protected]

Shondi is currently the Assistant Director of Human Resources, Recruitment & Selection, and Learning & Organizational Development. She works closely with County leaders and key business stakeholders to identify needs and drives scalable and sustainable learning and development solutions that facilitate high-performance and fosters a learning culture.

Shondi has worked in the Human Resources field for more than 20 years, in a variety of roles, both in private and the public sector. She graduated with a Bachelors degree in Human Services and Psychology from California State University, San Bernardino and later earned a Masters in Education with a concentration in Counseling. She has earned several professional certifications, including Strategic Workforce Planning and an Executive Credential through the California State Association of Counties (CSAC), and is a Master Career Counselor, a certified EQ administrator, and an MBTI Master Practitioner.

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Shondi Miller

Shondi Miller

Kevin Cobb

Human Resources Division Manager - Learning and Organizational Development
[email protected]

Kevin is the Division Manager over the Learning & Organizational Development Division. Kevin has over 10 years of experience in various Human Resources roles within the County, which includes recruiting, employee relations, labor relations, classification and compensation, business partner, and more. Additionally, he has a Bachelor's degree in Psychology and a Master's degree in Industrial Organizational Psychology from California State University, San Bernardino. His extensive experience and expertise enable him to provide valuable insights into the specific needs of departments and develop scalable and sustainable learning and development solutions. Kevin's ability to analyze job roles, foster positive relationships, and align learning initiatives with strategic objectives ensures the continuous improvement on the interventions and resources offered by his team.

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Kevin-Cobb

Kevin Cobb

Coty Wellott

Senior Human Resources Analyst - Learning and Organizational Development
[email protected]

Coty Wellott holds a B.A. in Business Administration with a certificate in Organizational Leadership from California Baptist University. She has over 16 years of experience in HR which includes recruitment and selection, oversight of the County’s Internship Program, college relations, career and educational counseling, and assessment administration.  Currently, she is responsible for the development and implementation of the countywide New Employee Orientation and onboarding process.

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Coty-Wellott-

Coty Wellott

Mike Horspool

Sr. Consultant - Learning and Organizational Development
[email protected]

Mike Horspool is an experienced facilitator and organization development consultant. He works with executives throughout the County in helping develop strategies for implementing and supporting their most important goals. He has a Bachelor's Degree in psychology and he studied Industrial/Organizational Psychology during a 2 year master’s degree program at California State University, San Bernardino.

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Mike-Horspool-

Mike Horspool

Len Wittrock

Sr. Consultant -  Learning and Organizational Development
[email protected]

Len Wittrock holds a B.S. in Organizational Leadership with an emphasis in teaching methodologies from Biola University. Len has been directly responsible for helping county organizations achieve their strategic goals and rebuild their teams through his coaching and mentoring and consulting work. Len brings more than 20 years of leadership and organizational development experience as lead facilitator responsible for developing supervisors, managers and executives in the County of Riverside.

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Len-Wittrock.

 Len Wittrock

Amy Keller

Instructional Designer - Learning and Organizational Development
[email protected]

Amy Keller, is an Instructional Designer on the HR Learning & Organizational Development Team. With this, she develops online training content, Website Administrator, Skillsoft Online Administrator, SumTotal Learning Management System (LMS) Administrator, Instructional Design Consultant & Trainer, and Certified Facilitator. Prior to joining the team, she has extensive database and technical experience, website & graphic design, published various print/multimedia marketing, coordinated several programs/projects, and various teaching opportunities. She is passionate about Education, Training, Organizational & Leadership Development, and volunteers with organizations within the community. Amy holds a Bachelor of Arts in Liberal Studies; and Master of Science in Education from California Baptist University.

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Amy-Keller.

Amy Keller

Anita Pacheco

Instructional Designer - Learning and Organizational Development
[email protected]

Anita has 40 years of experience in establishing and strengthening client relationships, including 17 years with the County working within Talent Acquisition and Learning and Organizational Development. She is an Instructional Designer working on online training development, an Instructional Design Consultant, a SumTotal Learning Management System (LMS) Administrator, a Skillsoft Online Administrator, a course and LMS technical troubleshooter, and a Franklin Covey Certified Client Facilitator. She focuses all her efforts on achieving the maximum benefit for her client partners, her team, her department, and the County as a whole. Anita holds her Bachelor of Arts in Business Administration with a certificate in Leadership Studies from California Baptist University.

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Anita-Pacheco

Anita Pacheco

Veronica Sandoval

Human Resources Analyst II - Learning and Organizational Development
[email protected]

Veronica Sandoval is a Human Resources Analyst with the Learning and Organizational Development team. Veronica is responsible for College Relations, Internship, Apprentice and Veteran Programs. Prior to joining the County of Riverside, Veronica worked for UC Riverside where she gained valuable experience in outreach, program planning and development. She holds a Bachelor’s Degree in Business Administration and a Master’s Degree in Higher Education Administration & Policy, both from UC Riverside.  

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Veronica-Sandoval

Veronica Sandoval

 

Victoria Gonzales

Human Resources Analyst II - Learning and Organizational Development
[email protected]

Victoria Gonzales holds a Bachelor's Degree in Multi-Cultural and Gender Studies with an emphasis in Woman Studies from California State University Chico. Victoria supports the Learning and Organizational Development team by supporting and nurturing all College Partnerships providing discounts to County of Riverside employees. Victoria also assists with administrating New Employee Orientation and the Passport Program.

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Victoria-Gonzales

Victoria Gonzales

 

Amanda Vasquez

Administrative Services Analyst- Learning and Organizational Development
[email protected]

Amanda Vasquez has been with the County of Riverside over 13 years, all in Human Resources. Amanda has experience in several areas of Human Resources, including payroll, Classification and Compensation, and Learning and Organizational Development. She processes all the intern onboarding county wide and maintains the backend of the Educational Support Program as well as all tuition reimbursement request including department and union request.

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Amanda-Vasquez

Amanda Vasquez

Eva Gaytan

Human Resources Technician II- Learning and Organizational Development
[email protected]

Eva Gaytan holds a Bachelor’s Degree in Business Administration with a concentration in Human Resources from the University of Massachusetts Global. Eva supports the lead Instructional Designers with course development, marketing, and project coordination. Eva also assists with customer service in the SumTotal Learning Management System and ServiceNow escalations.

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Eva-Gaytan

Eva Gaytan

 

Nathan Paul

Human Resources Technician II - Learning and Organizational Development
[email protected]

Nathan Paul joined the Learning & Organizational Development team as an intern and transitioned to a Human Resources Technician in 2 months. As a Human Resources Technician, Nathan assists with the rollout, implementation, and administration of RivCo Talent by developing and conducting trainings, troubleshooting problems, and acting as a point of contact for questions regarding the system. Nathan has a Master’s in Industrial & Organizational Psychology from California Baptist University and a Bachelor’s in Psychology, Sociology, and English.

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Nathan-Paul

Nathan Paul

 

Hayden Quezada

Human Resources Technician I - Learning and Organizational Development
[email protected]

Hayden Quezada graduated in April 2023 with a Masters In Science – Industrial Organizational Psychology from California Baptist University. Directly responsible for internship program such as recruiting and onboarding, apprenticeship and veterans program, support in Countywide New Employee Orientation as well as career fairs and community events. 

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Hayden-Quezada.

Hayden Quezada

 

Chadley Butler

Human Resources Technician I - Learning and Organizational Development
[email protected]

Chadley Butler is an HR Technician with Riverside County’s Learning and Organizational Development team. He has a bachelor’s degree in Psychology from California State University Channel Islands and a Master of Science degree in Industrial-Organizational Psychology from California Baptist University. With experience in psychological research and statistics, he has a passion for life-long learning and is dedicated to the continuous improvement of both organizations and individual stakeholders alike.      

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Chadley-Butler

Chadley Butler