Answer: Yes, per Board Policy, the Human Resources Commuter Services Division offers the Guaranteed Ride Home (GRH) Program to registered RideShare employees in the event of a personal emergency or unexpected overtime. A registered participant may use the Guaranteed Ride Home Program up to six times per year, typically not to exceed one use within a 30-day period. This means you are eligible to use a GRH today and have five GRH's remaining for the calendar year.
Qualifying guaranteed ride home from work occurrence: You have a personal emergency, or you are unexpectedly requested to work overtime past your regularly scheduled shift, the County of Riverside Human Resources Commuter Services Division provides active and registered participants with a guaranteed ride home. A personal emergency includes the participant going home sick or needing to tend to a sick family member, an emergency arising at home, or if the participant’s carpool partner must leave during the day, leaving the participant at work. Please make note that the GRH Program cannot be used for transit service disruptions and/or delays, weather-related events, a ride to work, personal errands, previously scheduled personal appointments, attending to County business or trainings. These events DO NOT constitute an emergency to obtain a Guaranteed Ride Home.
NOTE: A guaranteed ride must originate from the registered and active participants work location and may only be used to get home or to the location of their parked vehicle (e.g., a Park & Ride lot or a carpool partner’s home). Active and registered participants are required to refer to their Guaranteed Ride Home Voucher for instructions. It is the active and registered participants responsibility to contact the nearest contracted taxi company directly to obtain a Guaranteed Ride Home.